Monthly Archives: December 2013

Where is Google’s Robotics “Moonshot” Taking Us?

Posted on December 21, 2013 by ckalmanek

With Google’s acquisition of the robotics firm, Boston Dynamics – it’s eighth purchase in this space – robotics jumped into mainstream consciousness. If you weren’t paying close attention, your reaction was probably something like: “what’s that about?” If you were … Continue reading →

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Mobile Customer Care: How Can Mobile Improve Customer Experience?

Posted on December 16, 2013 by ckalmanek

I was scheduled to participate in a webinar on mobile customer care last week, which was rescheduled to February. I’ve been involved in a number of customer care projects, working with both IT and customer care organizations that deliver these … Continue reading →

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Three to Watch from the December New York Tech Meet-up

Posted on December 5, 2013 by ckalmanek

I attended my first New York Tech Meet-up last night, at NYU’s Skirball Center. It was great to see an auditorium full of NY techies – a tiny indication of how dynamic the tech community in NYC has become over … Continue reading →

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