Category Archives: Technology

Unlocking the Value of Your Data

Over the past several years, the interest in “Big Data” has socialized the value of data to businesses.  There are a host of companies developing platforms and tools to help companies utilize their data.   While there may be “Big Data” … Continue reading

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Start-ups Bridging the Virtual and Physical Worlds: Three to Watch from the January New York Tech Meet-up

Over 500 techies braved the Arctic chill last night to attend the New York Tech Meet-up last night, at NYU’s Skirball Center. Either the weather or the first demo solidified the theme for this article, which is technology start-ups that … Continue reading

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When There is No Enemy Within, the Enemy Outside Cannot Hurt You

Fostering a Culture of Innovation A colleague who holds a senior position in a technology company recently asked me about innovation.    Specifically, his question was “How do I foster innovation internally, rather than through acquisitions?”     Since this is an important … Continue reading

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Where is Google’s Robotics “Moonshot” Taking Us?

With Google’s acquisition of the robotics firm, Boston Dynamics – it’s eighth purchase in this space – robotics jumped into mainstream consciousness. If you weren’t paying close attention, your reaction was probably something like: “what’s that about?” If you were … Continue reading

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Mobile Customer Care: How Can Mobile Improve Customer Experience?

I was scheduled to participate in a webinar on mobile customer care last week, which was rescheduled to February. I’ve been involved in a number of customer care projects, working with both IT and customer care organizations that deliver these … Continue reading

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Three to Watch from the December New York Tech Meet-up

I attended my first New York Tech Meet-up last night, at NYU’s Skirball Center. It was great to see an auditorium full of NY techies – a tiny indication of how dynamic the tech community in NYC has become over … Continue reading

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Streaming in the Cloud: Another Arrow in Amazon’s Quiver

I just finished reading the developer’s guide for Amazon’s recently announced Kinesis service.   Kinesis allows customers to build applications that process data streams in real-time.   It has built in fault tolerance, and can scale up and down with data volume. … Continue reading

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